Help Center

After signing up, follow the setup checklist on your dashboard. It walks you through adding your certificate info, connecting Stripe, and creating your first class.

Go to Settings and click "Connect Stripe." You'll be redirected to Stripe to complete your account setup. Once connected, students can pay for classes with a credit card.

Click "Create Class" from the dashboard or go to Classes and click the + button. Fill in the title, date, capacity, price, and course type, then publish it to make it available for registration.

Go to Settings > School Profile. Add your about section and any details you want students to see, then toggle "School Website" on. Your page will be live at klassor.io/schools/your-slug.

Yes. The school website is optional. Leave it toggled off and share your class registration links directly from your own website. Students can register without visiting your Klassor page.

When creating a class, choose "Recurring" and set the frequency (weekly, biweekly, monthly) and how many occurrences. Klassor creates all the class dates at once.

A bundle packages multiple classes together for a single price. For example, a "24-Hour Security Guard Package" could include an 8-Hour Pre-Assignment and a 16-Hour OJT. Students register once and get enrolled in all classes.

Set the capacity when creating or editing a class. Once the class is full, new registrations are blocked automatically.

Yes. Go to Classes, click the class, and click Edit. If students are already registered and you change the date or location, you can notify them by email.

Students visit your school page or a direct class link, enter their name and email, and pay if the class has a price. They receive a confirmation email and an enrollment agreement to complete.

Go to the class detail page and click "Enroll Student." Enter their email and name. You can record a manual payment (cash, Zelle, check) at the same time.

They're redirected to complete their enrollment agreement, and they receive a confirmation email with class details. If the class is within 7 days, they also get the materials/Zoom link immediately.

After registration, students fill out an enrollment agreement with their personal information (name, address, date of birth, SSN last 4). This generates a signed PDF that both the student and school can download.

Yes. Go to the class detail page and click "Email Class" from the Actions menu. You can write a custom message that goes to all registered students.

When you mark a student as "Completed," Klassor automatically generates an encrypted certificate PDF using your school info and the class details. The certificate is emailed to the student.

Your legal school name, school address, school identification number, and school director name. Set these in Settings > Certificate Info.

Klassor automatically retries failed certificate deliveries. You can also manually resend from the class detail page by clicking the resend button next to the student.

Yes. Go to the class detail page, find the student, and click the resend certificate option. The student will receive a new email with the certificate attached.

When a student completes an 8-Hour Annual class, Klassor automatically records their compliance baseline and calculates when their next annual training is due (one year later).

"Active" means the student is up to date. "Overdue" means their annual training due date has passed. "Missing Baseline" means no completion date has been recorded yet.

Go to Compliance, find the student, and click "Set Baseline." Enter the date of their last annual completion. This is useful for students who completed training at another school.

Basic ($49/mo) covers core features for small schools. Pro ($99/mo) adds analytics, compliance tracking, custom email templates, and more. Enterprise ($149/mo) includes multi-location support and custom domains.

Every new school gets a 14-day Pro trial with full access to all Pro features. No credit card required. At the end of the trial, choose a plan to continue.

Go to Settings > Billing & Plan. You can subscribe, switch plans, or manage your billing through Stripe.

Students pay via Stripe checkout when they register. The payment goes directly to your connected Stripe account. You can also record manual payments (cash, check, Zelle) when enrolling students yourself.

Go to the Staff page and click "Invite Admin." Enter their name and email. They'll receive an invitation email to set their password and access the dashboard.

Go to the Staff page and click "Add Instructor." Instructors can view their assigned classes, manage rosters, and mark student completions.

Go to Settings > Email Domain. Register your domain, add the DNS records shown, then verify. Once verified, emails to your students will come from your domain instead of Klassor.

Go to Settings > Branding to set your brand color, upload your logo, and customize the look of your school page and student emails.