Terms of Service

1. Introduction

Welcome to Klassor. Klassor (“we,” “us,” or “the Platform”) is a software-as-a-service (SaaS) platform that helps security guard training schools manage classes, student enrollment, payments, certificates, compliance tracking, and their public school presence online.

By creating an account or using Klassor, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Platform.

2. Eligibility & Accounts

• You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your organization.
• Each organization (“School”) is represented by one or more admin accounts. The person who creates the organization is the primary admin.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You agree to provide accurate, current information during registration and to keep it updated.

3. Description of Service

Klassor provides tools for security training schools including, but not limited to:

• Class scheduling, recurring class series, and enrollment management
• Online student registration and payment processing (via Stripe)
• Manual payment recording (cash, check, Zelle, and other methods)
• State-compliant certificate and sign-in sheet generation
• Enrollment agreement collection and management
• Annual compliance tracking with automated reminders
• Student, instructor, and admin portals
• A public school page with customizable content, branding, and optional custom domain
• Analytics, audit logging, and CSV data export
• Multi-location management (Enterprise plan)

Klassor is a platform provider. We do not operate training schools, teach classes, or issue government certifications. Schools using Klassor are solely responsible for their training programs, regulatory compliance, and the accuracy of any documents generated through the Platform.

4. User Responsibilities

As a School using Klassor, you are responsible for:

• Data accuracy. All class information, student records, certificate details, and compliance data entered into the Platform must be accurate and up to date.
• Regulatory compliance. You must comply with all applicable federal, state, and local laws governing your training school, including licensing requirements, record-keeping obligations, and student data protection.
• Certificate integrity. Certificates and sign-in sheets generated by Klassor are based on data you provide. You are responsible for verifying their accuracy before distribution.
• Student data. You are responsible for obtaining any required consent before collecting and entering student personal information (including date of birth and partial Social Security numbers) into the Platform.
• Proper use. You will not use the Platform to generate fraudulent records, misrepresent training completion, or violate any applicable regulations.

5. Payments & Billing

• Klassor offers subscription plans (Basic, Pro, Enterprise) billed monthly via Stripe.
• New accounts receive a 14-day free trial with Pro-level access. No credit card is required to start the trial.
• After the trial period, you must select and pay for a subscription plan to continue using the Platform. Your data is preserved during and after the trial.
• Subscription fees are charged at the beginning of each billing cycle. All fees are in US dollars.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time within a billing cycle.
• We reserve the right to change pricing with 30 days' advance notice. Price changes will apply at the start of your next billing cycle.

6. Student Payments

Klassor facilitates payment collection from students on behalf of Schools using Stripe Connect. When a student pays for a class or bundle:

• The School is the merchant of record, not Klassor.
• Funds are deposited directly into the School's connected Stripe account.
• Klassor does not hold, manage, or guarantee student payment funds.
• Refund policies for class registrations are determined by each School. Klassor provides tools to process refunds but does not set refund terms.

7. Data & Content

• Your data. You retain ownership of all data, content, and materials you upload or enter into Klassor, including student records, class information, and generated documents.
• Our license. By using the Platform, you grant Klassor a limited license to store, process, and transmit your data solely to provide and improve the service.
• Data portability. You may export your data at any time using the tools provided in the Platform (e.g., CSV export, PDF downloads).
• Deletion. If you close your account, we will delete your data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

8. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose or to facilitate illegal activity
• Generate fraudulent certificates, sign-in sheets, or compliance records
• Attempt to access another organization's data or accounts
• Interfere with or disrupt the Platform's infrastructure
• Reverse-engineer, decompile, or attempt to extract the source code of the Platform
• Resell, sublicense, or redistribute access to the Platform without written permission

9. Intellectual Property

• Klassor, its design, code, features, and documentation are the intellectual property of Klassor and are protected by applicable copyright and trademark laws.
• You retain ownership of your content. We do not claim any rights to data you enter into the Platform.
• School branding, logos, and content uploaded to the Platform remain the property of the respective School.

10. Termination

• You may close your account at any time by contacting us at support@klassor.io.
• We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay subscription fees after reasonable notice.
• Upon termination, your access to the Platform will cease. Your data will be retained for 90 days to allow retrieval, after which it will be permanently deleted unless legally required to be kept longer.

11. Disclaimer of Warranties

Klassor is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components.

We do not guarantee the accuracy of any certificates, sign-in sheets, or compliance records generated through the Platform. These documents are based on data provided by users and are the responsibility of the School.

12. Limitation of Liability

To the maximum extent permitted by law, Klassor and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to:

• Loss of revenue, data, or business opportunities
• Regulatory penalties resulting from inaccurate records
• Errors in generated certificates or documents
• Interruptions to the Platform

Our total liability for any claim arising from these Terms or your use of the Platform shall not exceed the amount you paid to Klassor in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Klassor from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any applicable law or regulation.

14. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page and notify active users by email. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the state or federal courts located in New York County, New York.

16. Contact

If you have questions about these Terms, contact us at:

Klassor
Email: support@klassor.io